if you need help with your toamagotchi then go to www.tamagotchi.com it's for v4 then click on enter tamagotchi town with your v4 toy .If you have a v4 then you go to your tamagotchi and on the top row all the way to the right click on the heart and there is ver.4, others, work, or PC go to PC then your tamagotchi will float off out of the screen when the sign says away push the middle button. it will show a password. Then go back to the monitor and it will show you that you need to type in your username and password do that. then it will ask if you want the passport from the king. and then you can go places and if you look infront of the SCHOOL it has a sign that say info with a little tamagotchi car infront of it, click on it and it will give you information on the tamagotchi holidays, and if you go to other places it will give you more info. when your done then you push logout on your monitor then it will ask you are you sure and you can push yes or no then it will show you your password then on your tamagotchi you push the middle button nad you have to put in the password,then it will ask you again if you really want to leave then it will show you all the items you got if you got any.