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**TamaTown PROBLEMS - DISCUSSION** (Now closed)


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sky2773

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Posted 03 August 2012 - 01:14 PM ( #35 )

Ok so I use windows 7 home and google chrome (in case anyone wanted to know) and I get this Posted Image its kinda weird I don't know if I typed the URL in wrong or they are really doing something to fix it or they took it down. I don't know if its my laptop only having this or not (if it was only my laptop I would expect it because my laptop sucks and is from 2007)

I got that too. But you cant just type in tamatown.com anymore. Type in new.tamatown.com it should work. But you still cant get past the sign up part

sky2773

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Posted 05 August 2012 - 03:00 PM ( #36 )

I really hope Bandai fixes this soon :(

LadyAgnes

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Posted 06 August 2012 - 03:35 AM ( #37 )

Me too, the general problem is that people buy their toys and Bandai is not cooperating with us ;/

I wonder why the do not want to fix the problem, even if many people are e mailing them wrrrr :angry:

YourGuardianAngelWish

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Posted 11 August 2012 - 02:42 PM ( #38 )

i can still type in www.tamatown.com and it redirects me to new.tamatown last week i started getting connection errors. but the last 2 days have been the sign in page again where it just says my account doesnt exist. Im really thinking that tamatown is dead. i hate to say it but it looks like it... i dont think bandai is interested in tamagotchi's anymore, and more just using the name to market crap like Hellokitty chairs and clothes and everything. they want to make tamagotchis the new hellokitty brand name >_>

SailorRosette

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Posted 11 August 2012 - 03:57 PM ( #39 )

I don't think they gave up on something that at one point made them very profitable. People say Bandai... Many people still think Tamagotchi.

Anywho. I think they are reluctant to read the bulk of emails sent into them. If any being about Tamatown... Really wondering if costumor service would do anything... Give higher up numbers to someone who CAN fix the issue they obviously don't understand what has been going on. The first few months of it... It was likely a connection issue like they say... But now its much bigger then that. Many people here I know have emailed them.

We need actual emails to actual people who work there.... Even the most silent person there saying something to someone else is more productive then us sending emails....they get a steady flow of email to more then a few people... Very effective.

Blah.

shireikantchi

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Posted 11 August 2012 - 05:11 PM ( #40 )

OMG, the "OK" message is so uninformative. Dear Bandai America is so mysterious and closed with its most dedicated users. How come? Are we not they're most ardent and faithful cheerleaders? Who would do this to such followers? I don't get it... I think we deserve better. Sheesh!

TamagalTamatalk

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Posted 13 August 2012 - 02:55 AM ( #41 )

I have played TamaTown for god knows how long and I just feel the need for music city again. For my love of music city is kinda like a bug that stays on forever. But I'm hoping its just a root that just been moved to somewhere bad that made it lose its data. If its no longer possible for Music city to work ever again... I understand. Everybody lets put our hands together and pray that we will have our beloved website again.
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Layolalotus

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Posted 13 August 2012 - 11:43 AM ( #42 )

Where exactly can we get in contact with bandai? Maybe if we have the link on here more people will mail, and maye eventually well get a better response!

Layolalotus

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Posted 13 August 2012 - 11:47 AM ( #43 )

http://www.bandai.co...ort/contact.php

Here?

SailorRosette

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Posted 13 August 2012 - 12:41 PM ( #44 )

No. I mean phonebooks and actual people like... Joedoe@bandai.com that is just way general... Need to do some digging for that stuff. I guess the first thing is to locate the biggest American Bandai location... Then go from there and snoop bisness phonebooks. Oh this seems so naughty.... But really... It seems like the thing to do to get a hold of them right now.

Eternal Mametchi Fan

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Posted 14 August 2012 - 04:08 AM ( #45 )

I've sent Bandai about 5 emails, all about different things (including TamaTown) and never, ever got any replies whatsoever. But give Bandai some time; we should be grateful TamaTown exists at all. ^_^ I've never had a chance to even make an account, but I am patient. :)

maria_rose90

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Posted 14 August 2012 - 10:05 AM ( #46 )

:( not happy! Just go a tamago today and was all excited to go to tamatown but obvious can't!
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Layolalotus

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Posted 15 August 2012 - 07:54 AM ( #47 )

Got a reply from my complaint;


Laura:




Bandai America appreciates your efforts to log onto Tamatown.

From time to time, websites, servers or product lines are revised.

Please feel free to revisit Tamatown in the near future or www.bandai.com for potential updates.

Thank you,

Bandai America
Customer Service

Note it says "Near Future" maybe they know something we dont, but then again it says "potential updates" basically meaning their more than likely not gonna keep us updated.... would have thought by now that they would have addressed the problem in a more formal manner than just silly little emails to those that choose to complain.

False advertising. I bought a tama go that advertised a service that i'm not getting... pretty annoyed now tbh.

DJYellow22

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Posted 15 August 2012 - 02:09 PM ( #48 )

"revised"

Oh boy, some dark spot in my heart thinks that this is for tamagotchi LIFE... :(
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digigirl101

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Posted 15 August 2012 - 04:42 PM ( #49 )

I'm so glad I found this topic! I was so frustrated when I got my Tama-Go and tried to get on TamaTown. At first I thought it was because I was on my laptop and couldn't print from it, so I snagged my husband's desktop and tried again. Well I printed the stupid page and still couldn't continue. I figured I was just missing something, and I'm kind of relieved to know I'm not alone. I am mad though! TamaTown sounded so cool.... :( This is such a bummer.
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Tamalover23

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Posted 16 August 2012 - 08:10 PM ( #50 )

yeah same thing for me stuck on the print page, although i'm going to buy the new tamago tomorrow if they have it at toysrus anyways.

Amat Gotchi

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Posted 17 August 2012 - 09:15 AM ( #51 )

Got a reply from my complaint;
Laura:
Bandai America appreciates your efforts to log onto Tamatown.
From time to time, websites, servers or product lines are revised.
Please feel free to revisit Tamatown in the near future or www.bandai.com for potential updates.
Thank you,
Bandai America
Customer Service
Note it says "Near Future" maybe they know something we dont, but then again it says "potential updates" basically meaning their more than likely not gonna keep us updated.... would have thought by now that they would have addressed the problem in a more formal manner than just silly little emails to those that choose to complain.
False advertising. I bought a tama go that advertised a service that i'm not getting... pretty annoyed now tbh.

It's better than the replies other people have gotten. At least this one's not acting like you're just incompetent with your Internet use. This could be hopeful.