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**TamaTown PROBLEMS - DISCUSSION** (Now closed)


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Guard

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Posted 20 August 2012 - 11:06 PM ( #52 )

i never got on Music City, but it sounds awesome. Ive seen YouTube videos, and it just makes my hatred for Bandai America more understandable. This must be the 3rd or 4th time theyve dissapointed me this year.

Eternal Mametchi Fan

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Posted 21 August 2012 - 03:17 AM ( #53 )

I know if you go onto the europe tamatown for v4.5, v4, v3, v5, and music star , you can enter and it will work fine.

Link: http://www.tamagotch...m/EN/index.html

Hope I help a little bitt! :lol:

Uh.. That just shows a blank blue screen for me. 0.o Does it work with anyone else?

Amarisje

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Posted 23 August 2012 - 05:07 AM ( #54 )

I tried it and the european one works fine! :) but you cannot use your music star in it ! that's only for the american tamatown

Edited by Amarisje, 23 August 2012 - 05:07 AM.


tamatown123

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Posted 25 August 2012 - 09:50 PM ( #55 )

*sigh*............

I really wanted to get the exclusive items for my room for my GF's. It's not even loading for me!

WhiteClaw84

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Posted 26 August 2012 - 05:15 AM ( #56 )

Does Bandai have a phone support number :o?

booboo1

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Posted 26 August 2012 - 11:13 AM ( #57 )

The Tamatown page loaded for me up to the point where you can sign in or make a new account. Turns out my old account has been deleted... and I can't make a new one because it's obviously not working.

Can anyone else get to the "Sign In" page, but has a working account? I'm curious to see if you have an account, if Tamatown actually loads from there.

I'm not sure if this is allowed, but if someone is desperate to go on with a working account but their computer doesn't load Tamatown, I could try to log into theirs and see what happens? If not I understand but I'm curious to see if Tamatown still works if you already have an account made.

bluegreen

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Posted 27 August 2012 - 07:30 AM ( #58 )

TamaTown doesn't work for anyone anymore...it's been down since forever. D: Even before TamaTown shut down something happened to my account though, it kept losing connection randomly while I was making a CD......I miss making CDs....

Edited by bluegreen, 27 August 2012 - 07:30 AM.


SailorRosette

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Posted 27 August 2012 - 12:15 PM ( #59 )

Yup, atleast last year was the last time I knew it "worked" but not everytime. I am curious to what plans they have for it.... If they continue to use it, tama-life... With what working connections... Tat is a good question.

tamatown123

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Posted 29 August 2012 - 09:45 PM ( #60 )

I emailed Bandai and I got an automated message..

Dear *name*
Thank you for contacting BANDAI AMERICA.

This is an automated response to your completion of the Customer Service Contact Form.

We appreciate your taking time to contact us. You should expect to receive a response to your inquiry within 2-4 business days.

Thank you for taking the time and effort to bring this matter to our attention. Our customer feedback is an invaluable resource, which enables us to continue to improve our products and meet our customer's need.

- Customer Service
BANDAI AMERICA


Edited by tamatown123, 29 August 2012 - 09:46 PM.


The Lost Sean

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Posted 30 August 2012 - 02:47 AM ( #61 )

This makes me wonder if Bandai US is planning on doing away with tamatown altogether... Or getting ready to relaunch it while surreptitiously releasing a new line of tamas (At best, unlikely... But one can dream...).

Edited by The Lost Sean, 30 August 2012 - 04:52 AM.


maria_rose90

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Posted 30 August 2012 - 03:43 AM ( #62 )

I've complained and just got the same email as layolalotus.

StenoTim

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Posted 30 August 2012 - 06:20 PM ( #63 )

Here is my recent e-mail and response from Bandai:

Subject: TamaTown disappointment.
Category: Comments regarding our web sites
This is a Complaint
Message:
I was wondering when the TamaTown website will be back up and running. It's very disappointing to buy your Tamagotchi toys, only to find out that much of the bonus content can't even be used.

I'm one very unhappy customer.


Also, people are scrambling to buy the English Tamagotchi iD L toys that were released in Hong Kong, paying exorbitant prices and shipping costs. Why wouldn't BanDai America want in on that action?

Timothy:

Bandai America appreciates your efforts to log onto Tamatown.

From time to time, websites, servers or product lines are revised.

While there are no plans currently to release in North America a Tamagotchi iD L, please feel free to revisit Tamatown in the upcoming months to check for potential updates happening to toy lines. You can also visit www.bandai.com for news on Tamatown status.

Thank you,

Bandai America
Customer Service


tamatown123

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Posted 03 September 2012 - 01:15 AM ( #64 )

The above message might be helpfull. Still no reply to mine.

GotchiGuardian

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Posted 08 September 2012 - 08:42 AM ( #65 )

NEVER FEAR, TAMATOWN FANS!

Bandai has informed me that in the upcoming months they shall restore TamaTown, and we shall be able to log back in again! Woohoo!
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Zatchi

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Posted 09 September 2012 - 06:33 AM ( #66 )

NEVER FEAR, TAMATOWN FANS!

Bandai has informed me that in the upcoming months they shall restore TamaTown, and we shall be able to log back in again! Woohoo!


I really, really, really hope so. I would be so angry if I just bought a Tama-Go and could only do half the things with it I normally should be able to. Luckily I only paid $9 for my Tama-Go(that included the shipping too ^__^)

Hardcore Tama

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Posted 09 September 2012 - 08:12 AM ( #67 )

NEVER FEAR, TAMATOWN FANS!

Bandai has informed me that in the upcoming months they shall restore TamaTown, and we shall be able to log back in again! Woohoo!


Can I see the email message?? And how many months?

GotchiGuardian

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Posted 10 September 2012 - 04:18 AM ( #68 )

Sure. This is the email....


[My name]:

Bandai America appreciates your efforts to login to Tamatown.

We are working to make your experience more at ease. Please feel free to revisit Tamatown in the upcoming months or www.bandai.com.uk for potential updates happening to toy lines in your region.

Thank you,

Bandai America
Customer Service


-----Original Message-----
From: uhttpd@baiphp-web02.bandai.tv [mailto:uhttpd@baiphp-web02.bandai.tv]
Sent: Tuesday, August 21, 2012 9:10 AM
To: Bandai Customer Service; webmaster
Subject: Bandai.com Contact Form: Tamagotchi Music City

Subject: Tamagotchi Music City
Category: Comments regarding our web sites
This is a Complaint
Message:
Sorry to bother you, but I'm having problems with Music City. First of all, my old account won't work, so I've tried registering again, and lo and behold, the link to the "Next" button on the Reviewing Your Account page, apparently, is broken as it does nothing. I cannot access Music City, and this is a real pain as I've just bought a Tama-Go, and nearly the whole point of it is to go online. Please help. Thank you.



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I complained about the long reply too, so that's probably why I got one! xD
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