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**TamaTown PROBLEMS - DISCUSSION** (Now closed)


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sam.tree0

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Posted 11 September 2012 - 12:54 AM ( #69 )

I HOPE TAMATOWNS BACK SOON
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Hardcore Tama

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Posted 11 September 2012 - 06:09 PM ( #70 )

Someone should check everyday and report back here until it's fixed! I checked yesterday.
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sam.tree0

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Posted 11 September 2012 - 09:50 PM ( #71 )

Someone should check everyday and report back here until it's fixed! I checked yesterday.

Good Idea

Edited by sam.tree0, 11 September 2012 - 09:50 PM.


Hardcore Tama

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Posted 11 September 2012 - 10:14 PM ( #72 )

Well I started yesterday can someone check today tomorrow etc...?

SailorRosette

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Posted 12 September 2012 - 11:06 AM ( #73 )

It seems someone emails them everyday. They seem really busy doing whatever secret thing they are doing... Part might involve the tamatown. We seems to get the same responce.

It seems futitle to keep emailing them right now. They will eventually do something... Hopefully. Even updating the auto responce to the emails right now would be nice.

If you want to try it... When you guys email them, don't label it as a "problem with tamatown" label it as something else. Maybe they will read the others... Who knows...

YourGuardianAngelWish

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Posted 12 September 2012 - 12:34 PM ( #74 )

it should be stated that that reply was bandai UK thats why its worded different then the other messages, but its saying the same thing that the last one we got from here where it just stated at it would be back in a while and to check the bandai website. which is crap by the way cause they still advertise tamatown and music star music city tama's on the main page OTL oh bandai... how you kill the souls ...

And no, complaining about the long reply wait isnt why you got a reply. i got a reply right off the bat with out much of a wait. Its because i was mature about it. If you message them like a whiney little kid thats just B*tching then of course they're not going to respond to you.

Yes, keep checking tamatown daily if you would like, but if you think about it, a couple months is most likely going to land us in the new year which i believe is when their tama LIFE stuff is supposed to start being released. So I would expect to wait till then to get tama town back. I doubt much will be changed too since it still looks like they arent releasing a new toy with tama LIFE crap. Im pretty sure they're just codeing more adds and bilboards into tama town to better advertise for their oh so lovely tama life release. BEcause honestly, who better to market tama products too then already tama fans :)

blah... anywho hope for the best peeps. Ill keep checking in and let you guys know if i catch word of anything that hasnt been posted here yet.

shireikantchi

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Posted 13 September 2012 - 08:32 AM ( #75 )

We are over four months now of the site down. All that time, not a single REAL informative reply from a contactable person at Bandai America. I have never heard of a company that behaves like this... What needs to be done, is to have someone - who lives relatively close to their offices, pay them a personal visit and report here:

Tell them, you speak for 100s of VERY UNHAPPY users...

Okay.

Here is their Address:

5551 Katella Avenue Cypress, CA 90630

This is what their building looks like:
http://maps.google.c...TF-8&sa=N&tab=wl

Please, someone who lives within driving distance - go and get us an ANSWER!

S.

Edited by shireikantchi, 13 September 2012 - 08:34 AM.


SailorRosette

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Posted 13 September 2012 - 07:42 PM ( #76 )

Please bring a adult... It might help if the adult does know what a tama is/does. Plan out what you are going to say since it will be busy... I would hope someone could, but a phone call might be wise first. Possibly set up a meeting to one of the managers or someone important.... Then they can get some info for you since they are inside the company. They could snoop, collect info, contact the people who need contacting....

Another mention, I know last year it was buggy. Then I do remember it being on and off tons... Then it turned into whatever it is now. I can easily say longer then 4 months.

Guard

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Posted 13 September 2012 - 08:04 PM ( #77 )

Bandai America has to be the most immature company EVER. Who would sell an awful product like the Tama-Go, then STOP selling anything at all, then not fix the problems with their website. I hear often that the only reason people bought Tama-Gos was to use the TamaTown for them, which now cannot be done. I am just surprised they sent replies to anyone at all. I'll send them an email soon. :angry:

jzwolf530

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Posted 19 September 2012 - 11:02 PM ( #78 )

If you're going to their office, make sure you call ahead. Sometimes you can't be seen unless you have an appointment and sometimes they won't accept appointments/visits at all.

sam.tree0

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Posted 19 September 2012 - 11:23 PM ( #79 )

Still Not Working :angry:

Amarisje

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Posted 20 September 2012 - 02:45 AM ( #80 )

well they can't keep ignoring us when we are sending all these complaint mails, can they?
So maybe in the near future we'll be able to go on tamatown again :)

Hardcore Tama

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Posted 28 September 2012 - 09:24 PM ( #81 )

Anyone checked lately?

tamatown123

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Posted 29 September 2012 - 07:29 AM ( #82 )

I got my reply.

(Name):

Bandai America appreciates your efforts to log onto Tamatown.

From time to time, websites, servers or product lines are updated.

Please feel free to revisit Tamatown or http://www.bandai.co.uk/ in the upcoming months to check for product revisions happening to toy lines and/or websites.

Thank you,

Bandai America
Customer Service


Original Message:

Subject: Tamatown Down
Category: Comments regarding our web sites
This is a Complaint
Message:
Please fix Tamatown!! It says "Username and Password do not match" on the login screen, and when I try to make a new account, it says im stuck on the print page. I want to redeem items from my Gotchi Figures. I'm unhappy.


I have a feeling that Bandai is updating the site! They wouldn't just crack it down for no reason, and we're not recieving any news from L.I.F.E either!

Sorry, I just have this feeling that they're updating the site. Maybe adding new servers!

I'm feelin' positive...

Edited by tamatown123, 30 September 2012 - 01:18 AM.


0Eshap0

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Posted 29 September 2012 - 01:15 PM ( #83 )

This is probably a really bad thing to say in a first post, but I guess I may as well: I don't think protesting to Bandai America will do very much.

Think about it... There are plenty of other franchises for Bandai to milk now- such as Ben 10 and Thundercats, to name some of the most popular at this time. Logically a large business like Bandai will milk the cash cow that produces the most milk, and Tamagotchi probably isn't one of them anymore.
By now, we don't even know if Bandai America still has the data for the old versions of TamaTown, and it's unlikely that staff will want to go to the trouble of re-tweaking the newer TT if so little people will use it. It's not only a hassle for them, but I'm pretty sure running these sites costs money and Bandai America are probably not looking for a loss any time soon.
And, arguably, Tamagotchi's popularity has decreased significantly in recent years (new technology, fans "growing out of it", gimmicks putting old fans off) and, compared to the fanbase within Japan, fans in the US and in Europe are pretty low. You can tell me the people on this forum prove otherwise (hey, I'm still a fan), but the popularity today is nowhere near as high as it was in the day.

Alongside all of that, practically all of these emails people are getting are practically copypasta. Bandai either know we're upset and genuinely can't get the data back, are working on other things (hence, no time for TT) and/or don't care. Like SailorRosette already said, emailing is probably futile- and going to their headquarters will probably make us look like pests more than anything else.

Sorry for my negativitiy; I just think these things happen, and there had to be a day where the sites would come to an end. Shame it was so soon since I too am here because I couldn't log in.

Edited by 0Eshap0, 29 September 2012 - 01:46 PM.

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SailorRosette

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Posted 29 September 2012 - 04:17 PM ( #84 )

I am starting to think they are doing what the Digimon Digivices (season 3/4) with internet access did. A two year set to keep it running. (For each version) Then ending it without warning... Many internet games with a pet don't seem to last. (Littlest Pet Shop V.I.P, The Bratz Color and regular Muchiz, Digimon...etc) Roughly a 2 year for each... Then dropping it, maybe returning with something better or cheaper to run.

TamaTown Music City might be done or down... but at least the others seem to work.
That would make so much sense to have taken too much memory for the volume of users on the website. Since both Music Stars and the Tama-Go seem good in their own way... The Music City (To me) never seemed that entertaining. I have tried each part multiple times, with multiple chances... I am not that big on what was Music City.

To put it simple... What is going on is unknown. I believe they are focusing on what we all hope to be the next "Big Tamagotchi"
Music City might come back, but it could be getting a great overhaul to the next big thing.
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Amarisje

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Posted 30 September 2012 - 04:38 AM ( #85 )

I hope it gets back, because it's so weird that the europe one is still online and the other one is dead :s without warning :(
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