[tamagotchialice]

It sucks for me, then!!! All I have is V5, V6, Tama-Go, and NONE of those Tamatowns work! <

[Orandatchi]

I just hope TamaTown isn't going to be turned into LIFETown where you are a girl and you whack tamagotchis in the face with your purse and get Lipstick to get new accessories

[EZPZ]

Tamatown for the tamgo is only in Portuguese when i go to the website and I cant click on english or anything and the Portuguese site only allows you to play One game and there is no login anything what do I do?

[jennyxxfasho]

Bandai finally replied back to me. Here:

Jennifer:

We understand your distress and are indeed partnering with web designers as Tamatown continues to go through maintenance. No word yet on what or when results may show. Please stay posted to www.bandai.com for official news.

Thank you,

Bandai America
Customer Service


-----Original Message-----
From: uhttpd@baiphp-web02.bandai.tv [mailto:uhttpd@baiphp-web02.bandai.tv] On Behalf Of jennyxxfasho@yahoo.com
Sent: Tuesday, December 25, 2012 7:40 PM
To: Bandai Customer Service; webmaster
Subject: Bandai.com Contact Form: TamaTown done forever?!

Subject: TamaTown done forever?!
Category: Comments regarding our web sites
This is a Complaint
Message:
Hello, I am just outraged with your companies service in keeping TamaTown down! You guys are not fixing it! I am a hard core Tamagotchi lover, and I am just furious because of your companies "Attempts" to fix this problem! It has been so long since I've gone on TamaTown, and I miss it dearly! Is your company fixing this or not?

Email Address: jennyxxfasho@yahoo.com
First Name: Jennifer
Country: United States
Heard about us by: Word of mouth
Computer operating system: winxphome32
Computer operating system version number:
Internet browser: safari

[Stefan Bauwens]

Well, at least that's something.
I guess we'll all just have to patiently wait.

[Orandatchi]

"web designer" Huh. Might be a new hint on a new tama. :]

[corbin92]

I went to the Tama-Go product page on Bandai's website the other day and I clicked the link to go to TamaTown (the URL is http://new.tamatown.com ). However, even though the language choices are English, Spanish, and Porteguese, only Porteguese is selectable. Is it supposed to be like that or have they not fully implemented the other two languages yet?

EDIT: I see this has already been discussed. Sorry. It's that "first post anxiety" type thing when we don't know what's going on and we forget to read everything else first.

Edited by corbin92, 08 January 2013 - 12:23 PM.

[TaylorBeam]

Hey everyone, I just joined so please bear with me if i'm saying something that has already been said.

Anyway, I just got my first TamaGo, and it took me forever to find a link to Tamatown that was actually Tamatown and not some site in Portuguese with one rafting game available. I found this website; http://www.tamatown.com/ and when you click on it all it says is OK. Like literally just OK.

I think Bandai just gave up and is like OK BYE.

[joshnemo]

Hey everyone, I just joined so please bear with me if i'm saying something that has already been said.

Anyway, I just got my first TamaGo, and it took me forever to find a link to Tamatown that was actually Tamatown and not some site in Portuguese with one rafting game available. I found this website; http://www.tamatown.com/ and when you click on it all it says is OK. Like literally just OK.

I think Bandai just gave up and is like OK BYE.

Welcome to TamaTalk!
People have tried contacting Bandai about the issues with the website and they have said that they are working on fixing it. It seems that the only progress that has been made with TamaTown is that one mini-game in Portuguese. But hey, progress is progress!

[PiIsARational]

For anyone that would like to try, here is a link to it if you can't find it: http://www.tamagotchieurope.com/

Just so everyone knows this... this works fine for me with my v4.5.

[Ringley]

I'm more then a little disappointed I never got to experience TamaTown. I found my Tama-Go in a local store last week for $8.00 and got 4 additional figures for $1.00 each, all still in their respective packaging. It was definitely a steal, just a shame to find out that some of the features are no longer available due to the site being down...

Does anyone know about the Music Town online access? They had many copies of still-packaged music town Tamas but I wasn't sure if I would run into the same problem with those as well.

[SailorRosette]

Music City uses the same town as the TamaGo. All of the websites are down. All except one tiny section but its not for any connection to a tamagotchi. Its not English, its Portuguese. ( Likely due to the people making the site parts, being in another country)

Europe's Tamatown seems to work like it should. Its the Bandai America website having issues, diconnecting...etc.

[Ringley]

Music City uses the same town as the TamaGo. All of the websites are down. All except one tiny section but its not for any connection to a tamagotchi. Its not English, its Portuguese. ( Likely due to the people making the site parts, being in another country)

Europe's Tamatown seems to work like it should. Its the Bandai America website having issues, diconnecting...etc.

Is it possible to access the Europe version of the site for my own use? I've tried some links provided but it always loops me back to the portuguese Tamatown on the US site.

[PiIsARational]

Is it possible to access the Europe version of the site for my own use? I've tried some links provided but it always loops me back to the portuguese Tamatown on the US site.

Only the V4/V4.5 and V3 sites work I believe.

[shireikantchi]

TamaTown has been down now since MAY 2012. That is 9 months! It's just absolute B.S. that it takes that long to "fix" whatever was wrong with the website... Bandai seems totally obtuse to its customers, I think this activity now (with the rafting module up) is just to placate the bad press that they, perhaps, finially got a snoot full of - by visiting this site...

And the fact that these products (Tama-Go & Rock Star Music City) are still actively sold new on places like Amazon and eBay, are part of the problem... As new users / buyers expect to be able to use their new products on-line as advertised on the packages. There's probably something like a class action law-suit (threat) that can be brought against Bandai for false advertising or something here... But it would most likely not help the cause.

Bandai just needs to communicate opening with those making inquiries: NOW!

I hope they will fix it.

FYI, if anyone wants to review backnotes on this situation, you can look at the original (now locked) TamaTalk thread below:
http://www.tamatalk....n/#entry3167629

All the best.

S.

Edited by shireikantchi, 20 January 2013 - 01:08 PM.

[bluegreen]

for a long time I thought it was just me experiencing problems with the tamatwon, like my account got deleted or something... but it is even more depressing to know that the website is down for everyone

[TamagalTamatalk]

I don't get why they think that they have the right to shut out one of their best products! After everything that Tamagotchi has been through they decide to first let Tamatown go down now they say they are going to "fix" this problem is ridiculous! Its like they think tamagotchi is... is... too... OLD! It's not! Yeah sure just because it's lived over 15 years it doesn't mean people can't have any fun with it anymore! One of the best things about Tamagotchi was TamaTown! I miss TamaTown so much! I say we fight! Who is with me?
P.S. A little thing for Bandai!

[ShinkoNet]

Tamatown has only changed to this Portuguese thing for about a month or two now. It took them about 6 months until they did ANYTHING to it. Bandai IS Lazy, but thats because they are doing other things as well, and the last tamagotchi in america (and Australia) was the Tama-Go. So Tamagotchi is not the priority at the moment. Just give them another month or so and TamaTown should be back up.

I'm not checking this thread again until March, To stop wasting time, we should lock this thread until something from TamaTown happens or an email saying somthing important, like that "Web Designer" email.

Bandai finally replied back to me. Here:

Jennifer:

We understand your distress and are indeed partnering with web designers as Tamatown continues to go through maintenance. No word yet on what or when results may show. Please stay posted to www.bandai.com for official news.

Thank you,

Bandai America
Customer Service


-----Original Message-----
From: uhttpd@baiphp-web02.bandai.tv [mailto:uhttpd@baiphp-web02.bandai.tv] On Behalf Of jennyxxfasho@yahoo.com
Sent: Tuesday, December 25, 2012 7:40 PM
To: Bandai Customer Service; webmaster
Subject: Bandai.com Contact Form: TamaTown done forever?!

Subject: TamaTown done forever?!
Category: Comments regarding our web sites
This is a Complaint
Message:
Hello, I am just outraged with your companies service in keeping TamaTown down! You guys are not fixing it! I am a hard core Tamagotchi lover, and I am just furious because of your companies "Attempts" to fix this problem! It has been so long since I've gone on TamaTown, and I miss it dearly! Is your company fixing this or not?

Email Address: jennyxxfasho@yahoo.com
First Name: Jennifer
Country: United States
Heard about us by: Word of mouth
Computer operating system: winxphome32
Computer operating system version number:
Internet browser: safari

That email tells me that they have hired a web expert to find the problems why we cant log in and, since its a web designer, he/she could possibly recreate TamaTown! Either the page showing at "new.tamatown.com" is a flash object just standing in while they take the site down for maintenance, or they have broken the site even more.

[TamagalTamatalk]

I'm a little concerned that this could be the end of Tamatown...

[Amat Gotchi]

Tamagal and I were discussing this yesterday and reached a verdict (or at least hypothesis):
All the American TamaTowns are down.
That means the American server has been experiencing problems for quite some time. (Remember, the V3 and V4 Tamatowns haven't been working in America for a while.)
The two newest European TamaTowns are down, but the two older ones are not.
You experience the same error with the American V5 TamaTown as with the European one.
The same goes for the V6/Tama-Go TamaTown.
Therefore, the two newest TamaTowns are basically run by one worldwide server, which is in America (California to be exact) and evidently experiencing problems. This server also runs the two older American TamaTowns as well.
However, the two older TamaTowns are run by regional servers. The European V3 and V4 TamaTowns still work, but the American ones don't.

This is a very confusing concept, but if well-described it makes sense.
If I stated this in a completely confusing way, please ask me to expound.