Why can't I access 'history' on my v3?

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Somefruits

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I have a version 3 on its third generation. I can access my parent, but not my grandparent (when I was on the second generation, I wasn't able to access my parent once my tama was an adult...). I am never able to get to my history. What is there? Why can't I access it? Is my tamagotchi broken? I want to collect all the souvenirs in tama town, but I can't visit my grandparents there without a code. How can I get to my history? I have taken the battery out and changed it, but it did nothing. Do I need to reset it? Is there any way to fix it without resetting it? Please help!

 
The History option only works if you have a character from a previous generation die. Then you can view the characters that died in there and access it.

 
But I have heard that your grandparent is in the history option... And you select it to get the password.

 
The grandparent stays in the Parent option, I believe. Also, the password you enter in to the grandparent is the password you use to log in to PC Mode.

 
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