Tama-Go figurine jamming

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Absolute_Enigma

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It's an enigma!
A few days ago, I ordered a set of wave 2 Tama-Go figurines; all of them work nicely, but the Makiko and the Shimashimatchi figurines don't slide on to the Tama-Go very easily, so it can take a few times to have them register correctly. The Makiko figurine also seemed to malfunction once, and when I tried to go to the store about two-thirds of the screen was blank. Since I don't want to break or damage them while putting them on, are there any suggestions for making them go on smoother? Thanks!

 
This never happened to me before, but perhaps you can check the bottom of the figurines and clean them with a dry cloth (don't put water on it, otherwise it won't work at all). You can try cleaning the top of the Tama-Go (where you attach the figurines) with a dry cloth as well.

 
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