I am moving this post from What Happened to my Tamagotchi to the Help for New Tamagotchi Owners forum.
Best, etc.
TamaMum
PS: If you don't know what happened to you old post, it is possible that it was moved to the correct forum.
Use your "My Assistant" button to look at your old posts - one click on the topic title from the list will take you straight to the thread.