help my tama v3 is totaly screwed it got whacked on the table and the a button stopped working so i reset it and i cant press any buttons because they all make it go to the sound on off screen and you cant get off of it and its been hours and the egg still hasnt hatched please help my fix it entirely PLEASE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!