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My Tama says "I'm OUT" and Won't connect back to app

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I connected my Tama to the Tamagotchi ON app and it worked, but I left it inactive for a minute and now it won't come back to the Tamagotchi Device.  It has a display that says "I'm Out".  When I select "go back" and try to reconnect with the app it fails.

Is my Character and all the data lost forever, or is there some back end way to retrieve it without deleting anything?

Thank you in advance for your assistance.

My daughter is being really annoying about it.

Edited by Silkie

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She doesn’t need to worry, she can get the character back. ^_^

when it asks you “go back” press and you will be asked again if you wish to get the character back without any progress being transferred just say yes and the character should be there. 

Hopefully this helps. :blink:

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