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Scrambled screen

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So my daughter's Tamagotchi started acting odd. The screen is coming up scrambled. I've tried changing the batteries, hitting the reset button, and leaving it without batteries for a few minutes.
At one time, the screen did show up normal, but then it went blank and when a button was pushed, it showed up scrambled again.

Any thoughts on how to fix this?
 

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Here is a shot of the screen as it is now...

tamagotchi.jpg

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There might be something internal with the toy, I think you’ll have to request another device/refund. 

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I have to second what iTamannadi says - unfortunately, this appears to be a faulty device.

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OK. Thanks for the replies.
Tried calling the number on the web site - 714-816-9560, but that just directs to the website form... So just wrote a message there.
Hopefully we'll hear back from them.

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I wish you the best of luck with getting this resolved, Dmoz - please let us know how it works out for you.

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