entama battery connection faulty or is something else wrong?

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a while back I got a used entama. it was working perfectly until a little while ago when it would tell me the battery has run out. it still dose it with new batteries so I thought maybe the connection was off. I fiddled around with the metal parts that connect to the batter and it didnt help. so im unsure of what to do now. has this happened to any of you guys? bearing in mind the said tamagotchi was second hand and pretty beat up when I got it... maybe something has moved around inside if its been dropped by its previous owner? any thoughts or ideas are welcome. it is completely unusable at the moment so anything helps. thanks for your time homies :)) 

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Try wedging a bit of paper behind the battery compartment?

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