? That's weird... I don't get what you mean by "A snake with a cup above his head", but I think you're tamagotchi is unhappy. Feed it some snacks and see if that works. If it doesn't, I don't know what's happening.
well i thought about it being unhappy but when u touch a button or leave it alone it disappears. i should have said that my Tama looked like it had a cracked cup or bowl above his head & it had something that resembled a snake (with eyes & a mouth) popping in & out of the cup/bowl. do u still think it's because the Tama is unhappy b/c it didn't affect any of my Tama's happiness or health etc.