If your tama is stuck in a hole of a tube, you can try to break the tube without harming your tama. If your tama is stuck in a hole in the ground, you can tryto make a bigger hole so you can put your hand in the hole in th eground and grab it back out. But if your tama character is stuck in a hole inside your tama try downloading your tama a couple of times if that doesn't work, I think you'll have to reset it. I hope that helped!