Carol_tama
Well-known member
- Joined
- Jun 10, 2006
- Messages
- 1,063
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I purchased a dino vpet a month ago. It was right before xmas break. The seller wrote he didn't send sold items via normal post, but he uses courier post - meaning you have to be at home to be able to get the package.
I payed on Sunday, they got my money on Monday. I got an e-mail from them that they send packages on Mondays and Thursdays only. So I wrote them an e-mail (on Tuesday) that I'd like them to send it to me either the same day or tomorrow (meaning Tuesday or Wednesday) cause I will be leaving early on Friday for xmas holidays and I won't be home to receive the package. No response. I got an e-mail from them (generated automatically) on Thursday that my package has been sent! So I wrote them another e-mail that I told them I won't be home, so why did they send it to me?
They responded 2-3 WEEKS LATER that they will send the package again and I will receive it very quickly. I got an e-mail last Thursday that my package was sent out and I will get it in 1-2 working days. It's Wednesday and I still didn't get it.
I tried calling them, but the number they sent in mail does not work. I am ULTRA annoyed, I have never ever had problems like this before. Not to mention that courier cost me 3 times as much as the toy itself. And I didn't even want it! If they sent it using regular post, in an envelope, I would have gotten it before xmas.
I wanted to share my frustration. That is all. ARGH -___________________________________-"
I payed on Sunday, they got my money on Monday. I got an e-mail from them that they send packages on Mondays and Thursdays only. So I wrote them an e-mail (on Tuesday) that I'd like them to send it to me either the same day or tomorrow (meaning Tuesday or Wednesday) cause I will be leaving early on Friday for xmas holidays and I won't be home to receive the package. No response. I got an e-mail from them (generated automatically) on Thursday that my package has been sent! So I wrote them another e-mail that I told them I won't be home, so why did they send it to me?
They responded 2-3 WEEKS LATER that they will send the package again and I will receive it very quickly. I got an e-mail last Thursday that my package was sent out and I will get it in 1-2 working days. It's Wednesday and I still didn't get it.
I tried calling them, but the number they sent in mail does not work. I am ULTRA annoyed, I have never ever had problems like this before. Not to mention that courier cost me 3 times as much as the toy itself. And I didn't even want it! If they sent it using regular post, in an envelope, I would have gotten it before xmas.
I wanted to share my frustration. That is all. ARGH -___________________________________-"