(1)- make sure your letters and numbers are correct (8's and B's. 3's and S's)
(2)- after you log on to tamatown, you have to leave the log on password on until you are ready to leave, because the 2 passwords work together and the sign out code will not work with a different sign in code than when you got the 1st code.
(3)- If that is true, SORRY , you will have to earn the points and prizes again. Bummer